{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Ireland on orders of EUR 100 or more; a flat EUR 25 delivery charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "Shipping Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Where we deliver We deliver across Ireland. Delivery times are the same wherever you are: 5 to 7 days once your order has been handled. What delivery costs Delivery is free on orders of €100 or more. Below that, a flat €25 delivery charge applies. The charge is shown in your cart before you pay, so there is never a surprise at checkout. You can also choose express shipping in the cart for €25. Express is a paid upgrade, so that charge applies to every express order, including orders that would otherwise qualify for free delivery. How long it takes Orders are handled and packed within 24 to 48 hours. Delivery then takes 5 to 7 days. Allow about a week from placing your order to it arriving. Mirrors, mirror cabinets and shower panels are heavy or fragile, and bulky items can take the upper end of that range. Tracking Every order is sent tracked. You will receive an email with a tracking number once your order has actually shipped, which is normally 24 to 48 hours after you order. We do not receive a tracking code before the parcel is collected, so there is nothing to send you sooner than that. Once you have your tracking number you can follow the parcel on our Track Your Parcel page. Separate parcels For practical reasons, items in the same order may be sent in more than one parcel and may arrive on different days. If you have received part of an order and are unsure about the rest, email us and we will check it for you. If your order is late Under Irish law we have to deliver within the time we state, or within 30 days if no time was agreed. If your order has not arrived within the times above, email us at theteam@customersupport.care with your order number and we will chase it. If we still cannot deliver within a further reasonable period you set, you can cancel the order and we refund everything you paid. Questions before you order If you need an order by a particular date, email us at theteam@customersupport.care before you buy and we will tell you honestly whether it is achievable.",
    "url": "https://mybathroom.irish/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "This shop accepts change-of-mind returns for 15 days from purchase under its own published policy: original packaging, proof of purchase, refund processed 24 to 48 hours after the return arrives. A faulty, damaged or incorrect item is put right at the shop's cost, and nothing in the policy limits a buyer's rights under the Irish Consumer Rights Act 2022 or EU consumer law.",
    "content": "Refunds & Returns Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Your right to cancel When you buy from us online you have 14 days from the day your order is delivered to change your mind and cancel, without giving a reason. That is your right under Irish and EU law (the Consumer Rights Act 2022 and the EU Consumer Rights Directive), and nothing on this page takes it away. Our own policy also lets you return a product within 15 days of buying it . The two windows start on different days, so you have whichever ends later. How a change-of-mind return works To return something because you have changed your mind: tell us within the window above, by email to theteam@customersupport.care with your order number; send it back in its original packaging, with the receipt, order confirmation or other proof of purchase from this website; use a tracked service, at your own cost, to the warehouse your order came from. We refund the price you paid for the goods and the standard delivery charge you paid on the order. If you chose express shipping, we refund what standard delivery would have cost. We process refunds within 24 to 48 hours of the return arriving, and always within 14 days of you telling us you are cancelling; we may wait until the goods are back or you have shown us proof of sending them. The refund goes back to the card or PayPal account you paid with, or is held as credit against a future order if you would rather. We cannot accept returns of anything bought from a third-party retailer rather than from this website. Nothing we sell is made to order Everything we sell is a standard stock item. Nothing is cut, altered or built to your measurement, so your right to cancel covers a tap or a shower mixer exactly as it covers the mats, the mirrors and the holders. We would still rather you ordered the right thing first time. If you are not sure whether a bath caddy spans your tub, whether a mirror suits your vanity, or what an exhaust fan needs for a duct run, email us at theteam@customersupport.care before you order and we will work it out with you. Faulty, damaged, incorrect or missing items This part applies to everything we sell, and none of the windows above limit it. It is not a change-of-mind return. What we sell must match its description, be of acceptable quality and do the job it is sold for. If your order arrives faulty or damaged, is missing parts, is not what you ordered, or never arrives, tell us straight away at theteam@customersupport.care with your order number. A photograph of the packaging and the item helps us take it up with the courier, but it is not a condition of your rights. We will put it right with a repair, a replacement or a refund, and we cover the cost of getting the item back to us. How to return something Email theteam@customersupport.care with your order number, what you are returning and why. Please contact us before sending anything back: items must go back to the warehouse your order shipped from, so we will confirm the address first and make sure the return is credited to your order. Payment providers usually take a few further working days to show a refund on your statement. Cancelling before your order ships An order can be cancelled free of charge until it ships. Most orders ship within 24 hours of ordering, so if you need to change or cancel a paid order, contact us within 12 hours. Once packing and shipping have started, the order goes out, and you can still cancel it under the right above once it arrives. If something goes wrong If you are unhappy with how we have handled a return, email caseresolution@customersupport.care with your order number and a person will look at it again from the start. Nothing on this page limits your rights under the Consumer Rights Act 2022 or EU consumer law. For independent information on your rights you can contact the Competition and Consumer Protection Commission at ccpc.ie .",
    "url": "https://mybathroom.irish/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Bathroom Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. This Privacy Policy explains how Bathroom Company (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\") collects, uses, shares and protects your personal information when you visit mybathroom.irish or buy from us. We are committed to handling your data lawfully, fairly and transparently. If you have any questions about this policy or your data, contact us any time at theteam@customersupport.care or call +66 (0) 98 391 3877 . Information We Collect We only collect the data we need to run our store and serve you well. This may include: Information you give us : such as your name, delivery and billing address, email address and phone number when you place an order or contact support. Payment information : handled securely by our payment processors. We do not store full card numbers on our servers. Information collected automatically : such as your IP address, browser and device type, pages viewed and referring site, gathered through cookies and similar technologies. Cookies, Analytics & Tracking We use cookies and similar technologies to keep the site working, remember your preferences, understand how the site is used, and measure the performance of our marketing. Cookies fall into a few broad categories: Essential cookies : required for core functions like navigating the site and keeping items in your basket. Analytics cookies : help us understand how visitors use the site so we can improve it. Advertising cookies : used to measure and improve the relevance of our ads. You can control or disable cookies through your browser settings at any time. Blocking some cookies may affect how parts of the site work. Third-Party Tools (Google & Meta) To understand our audience and run effective, measurable advertising, we use trusted third-party services. These may set their own cookies and process limited data according to their own privacy policies: Google : including Google Analytics and the Google Ads / Google Shopping tag, to measure traffic and conversions. Meta (Facebook & Instagram) : including the Meta Pixel, to measure the performance of our social advertising. These tools may collect information such as pages visited and actions taken on our site. We do not sell your personal data. You can review Google's and Meta's privacy practices on their respective websites, and adjust ad personalisation through their settings. How We Use Your Information To process and deliver your orders and provide customer support. To send order confirmations, delivery updates and, where you've agreed, marketing emails. To improve our website, products and service. To prevent fraud and keep our store secure. To comply with our legal and tax obligations. How We Share Information We share data only as needed to operate the store, for example with payment processors, delivery couriers, and the analytics and advertising providers named above. We require these partners to protect your data and use it only for the services they provide to us. We may also disclose information where required by law. Data Retention We keep personal data only as long as necessary for the purposes set out in this policy, including meeting legal, accounting and reporting requirements. When data is no longer needed, we securely delete or anonymise it. Your Rights Depending on your location, you may have the right to: Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data (\"right to be forgotten\"). Object to or restrict certain processing, including direct marketing. Request a copy of your data in a portable format. Withdraw consent at any time where processing is based on consent. To exercise any of these rights, email us at theteam@customersupport.care . We'll respond within the timeframe required by applicable law. If you are unhappy with how we have handled your data, you have the right to complain to the Data Protection Commission, the Irish supervisory authority under the GDPR, at dataprotection.ie . You can also contact us first and we will try to put it right. Data Security We use appropriate technical and organisational measures to protect your data, including encrypted (SSL) connections during checkout. No method of transmission over the internet is completely secure, but we work hard to safeguard your information. Children's Privacy Our store is intended for adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with data, please contact us so we can remove it. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised \"last updated\" date. Contact Us Bathroom Company, a division of Caruso Consulting Co Ltd Ireland administration office: Charlemont Exchange, Charlemont St, Saint Kevin's, Dublin D02 VN88, Ireland Registered address: Suite 13, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Email: theteam@customersupport.care International call center: +66 (0) 98 391 3877",
    "url": "https://mybathroom.irish/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Bathroom Company.",
    "content": "Terms & Conditions Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. These Terms & Conditions govern your use of mybathroom.irish and any purchase you make from Bathroom Company (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\"). By using our website or placing an order, you agree to these terms. Please read them carefully. Use of the Website You may use our website for lawful purposes only. By accessing the site you agree that you will not: Use the site in any way that breaches applicable laws or regulations. Attempt to gain unauthorised access to our systems, or interfere with the site's operation or security. Copy, reproduce or redistribute our content (text, images, branding and design) without our written permission. Submit false information or impersonate any person or entity. All content on this website, including Bathroom Company name, logo, product imagery and copy, is our property or that of our licensors and is protected by intellectual property laws. Products & Descriptions We take care to describe our products accurately, including materials and dimensions. Product photos are for illustration, and slight variation in colour and finish can occur between production batches and will not look identical on any two installations. Pricing All prices are shown in euro. We make every effort to ensure prices are correct at the time of publishing. If we discover an error in the price of an order you have placed, we will contact you to confirm whether you wish to proceed at the correct price before dispatching. Ordering Important delivery and ordering information to know when you order from mybathroom.irish . Order processing. Once your payment has cleared, orders are usually fulfilled within 24 to 48 hours. Contacting us. You can send us a message at any time, and we reply as soon as we can, usually within one working day. Delivery times. For the full detail see our shipping page . Orders & Purchase Terms Placing an order constitutes an offer to purchase. A contract is formed once we confirm and dispatch your order. We reserve the right to refuse or cancel any order, for example where stock is unavailable or where we suspect fraud. If we cancel an order you have paid for, we will issue a full refund. You are responsible for providing accurate delivery and contact details. We are not liable for delays or failed deliveries caused by incorrect information. Payment & Security Payment is taken at checkout through our secure, encrypted (SSL) payment providers. We do not store your full card details. Your order will be processed once payment is authorised. Shipping, Returns & Cancellations Delivery times, coverage areas, and full return and refund conditions are set out in our Shipping and Refunds & Returns pages, which form part of these Terms. Limitation of Liability To the fullest extent permitted by law: Our total liability arising from any order is limited to the amount you paid for the products in that order. We are not liable for indirect, incidental or consequential losses, or for loss of profit, data or opportunity. We provide the website \"as is\" and do not guarantee it will always be available, uninterrupted or error-free. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable law. These Terms do not affect your statutory consumer rights. Governing Law These Terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction over any dispute. If you live elsewhere in the European Union, you also keep the protection of the mandatory consumer law of the country where you live. Your statutory rights as a consumer remain unaffected. Changes to These Terms We may update these Terms from time to time. The version published on this page at the time you place an order is the version that applies to that order. Questions about these terms? Email theteam@customersupport.care or call +66 (0) 98 391 3877 , our team is happy to help. Contact Us Bathroom Company, a division of Caruso Consulting Co Ltd Ireland administration office: Charlemont Exchange, Charlemont St, Saint Kevin's, Dublin D02 VN88, Ireland Registered address: Suite 13, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Email: theteam@customersupport.care International call center: +66 (0) 98 391 3877",
    "url": "https://mybathroom.irish/terms-and-conditions/"
  }
}